15 years ago, we made a promise.

“No matter how challenging retailing gets,
we will keep winning. Striving to ensure brands and retailers innovate throughout diverse and changing times” Brad Furniss - Founder

In 2026, we continue to see a new generation of consumer challenge how we shop physical stores.

AI tools reimagine our work and productivity, and global economics continue to both compromise and open opportunities to innovate in retail.

Pivotal’s customers will continue to be shaped by our integrity, courage, and pride to innovate.

We Create, Make, Install and Maintain at the intersections of tomorrows retailing.

The physical retail environment is evolving at pace.
As brands push for visibility and experience, retailers strive for higher productivity and inclusivity. It’s our role to innovate at these intersections, creating commercial opportunities that shoppers can connect with emotionally.

Meet the team.

Explore our latest product innovations below ▾